Cancellation policy
**Cancellation Policy**
All SNAPĀ® Device purchases are final and may not be cancelled once an order has been placed. No refunds will be issued.
**SNAP Service Subscription**
SNAP Service renews automatically on an annual basis at $2,500 per year, due and payable in advance. If the annual SNAP Service fee is not paid, access to the SNAPĀ® software platform and SNAP Cloud will be deactivated until payment is received.
**Termination**
Either party may terminate the Purchase & Service Agreement upon written notice if a material breach occurs and is not cured within thirty (30) days of written notice. Immediate termination is available in the event of insolvency or bankruptcy.
For questions regarding your SNAP Service subscription or account status, please contact Oculogica at cady@oculogica.com.