Shipping policy

**Shipping Policy**

All SNAP® Device orders are shipped via UPS and typically ship with ground shipping. Shipping is included as part of your SNAP Service — there are no additional shipping charges at checkout.

Your order will be shipped to the address provided on your Order Form. Please ensure your shipping information is accurate prior to completing your purchase.

**Delivery & Acceptance**
The Device is considered accepted upon delivery. Your one (1) year warranty becomes effective from the date of shipment.

**Damaged or Incorrect Orders**
If your Device arrives damaged or there is a discrepancy with your order, you must notify Oculogica within four (4) business days of receipt. Please contact Oculogica at info@snapconcussion.com as soon as possible.

**Warranty Repair Shipping**
For devices requiring warranty repair, Oculogica will cover the cost of outbound shipping. Please contact info@snapconcussion.com to initiate a warranty service request.